Chapter 3 · Reason Codes

Denial Management

Every CARC traced to its root cause.

Send us one ERA →
Where it shows up on the ERA
  • CARC 197No prior authorization.
  • CARC 16Missing / invalid information.
  • CARC 29Timely filing exceeded.

A denial is data. We classify, prioritize, appeal, and — most importantly — fix the upstream workflow so the same code doesn't appear next month.

Specialists for high-cost denials: 197 (prior auth), 16 (missing info), 29 (timely filing), 97 (bundling).