Chapter 1 · The Payment Line
A/R Follow-up
The gap between Allowed and Paid, closed daily.
Send us one ERA →Where it shows up on the ERA
- 0–30 daysActive, monitored.
- 31–60Worked weekly.
- 61–90+Escalated.
Aging buckets are not a report — they're a work queue. We work them by payer, by dollar value, by reason code.
Target: A/R days under 30, with the 90+ bucket below 12%.